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Shipping Policy

Thank you for shopping with us at CozyHomeAmbience™. We strive to provide you with the best shopping experience possible, including reliable and efficient shipping services. This Shipping Policy outlines important information regarding the shipping of your orders. By placing an order with us, you agree to the terms and conditions stated in this policy.

Shipping Methods and Carriers: We offer a variety of shipping methods to accommodate different needs and preferences. The available shipping methods will be displayed during the checkout process, and you can select the one that suits you best. The shipping carriers we work with include, but are not limited to, the following:

  • United Parcel Service (UPS)
  • FedEx
  • United States Postal Service (USPS)
  • DHL
  • Other reputable carriers

Please note that the availability of specific carriers may vary depending on your shipping address and the items in your order. The estimated delivery time and cost for each shipping method will be provided at checkout.

Order Processing Time: Once you place an order with us, we will start processing it promptly. Order processing typically takes 1-3 business days, excluding weekends and public holidays. During peak seasons or promotional periods, processing times may be slightly longer due to high order volumes. We appreciate your patience and understanding in such situations.

Shipping Time: Shipping time refers to the transit time from our warehouse to your shipping address. The actual shipping time depends on the shipping method selected, your location, and other factors beyond our control. Once your order has been shipped, you will receive a shipping confirmation email containing the tracking information, if available. This will allow you to track the progress of your package until it reaches you.

Domestic Shipping: We offer shipping services within the United States. Domestic orders are generally delivered within 10 days. However, please note that unforeseen circumstances such as weather conditions, natural disasters, or logistical delays may occasionally extend the delivery time.

International Shipping: For customers outside of the United States, we offer international shipping to many countries. International orders are subject to customs clearance procedures and may be subject to additional fees, taxes, or import duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping fees. Please check with your local customs office for more information regarding any potential customs fees or restrictions.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number, if available. You can use this tracking number to monitor the progress of your package through the carrier's website or tracking portal. While we strive to provide accurate and up-to-date tracking information, please note that tracking updates may take some time to appear in the carrier's system.

Shipping Restrictions: Certain items may be subject to shipping restrictions due to legal or logistical reasons. If any items in your order are restricted from shipping to your location, we will notify you promptly and provide alternative solutions if available. Additionally, we do not ship to P.O. Box addresses or APO/FPO addresses.

Lost or Damaged Packages: We take great care in packaging and ensuring the safe delivery of your orders. However, in the unfortunate event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to initiate an investigation and provide appropriate assistance to resolve the issue.

Please note that we are not liable for any delays, loss, or damage caused by the shipping carrier or events beyond our control. However, we will make every effort to assist you in resolving any shipping-related concerns.

If you have any further questions or require assistance regarding our shipping policy, please contact our customer support team at cozyhomeambience@gmai.com.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website. Thank you for choosing CozyHomeAmbience. We appreciate your business and look forward to serving you!

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